Purpose of the GTC
1. These conditions exclusively govern the online sales of products offered by Retbaa on its website www.retbaa.com, which is freely accessible.

Scope of Application
2. The GTC apply solely to contracts of sale of Retbaa’s products to buyers who are consumers and constitute, along with the online order, the contractual documents enforceable against the parties, excluding any other documents.

Availability and Enforceability of the GTC
3. The GTC are made available to the consumers on Retbaa’s website. They are binding on the consumer who acknowledges having read and accepted them before placing an order.

Modification of the GTC
4. Retbaa reserves the right to modify its GTC at any time. In case of modification, the applicable GTC are those in effect on the date of the order, a dated copy of which can be provided to the consumer upon request.

Characteristics
1. The products offered for sale are described and presented with the greatest possible accuracy. However, photographs and texts illustrating the products are not contractual.

Use of Products
2. Retbaa’s products are intended for personal, non-commercial use and must be used in accordance with the instructions provided by Retbaa.

Pricing
1. Prices are indicated in euros, including all taxes, but excluding delivery costs, which are specified during the finalization of the order and before final confirmation.

Modifications
2. Retbaa reserves the right to modify its prices at any time, ensuring the application of the price in force at the time of your order.

Order Process
1. The customer wishing to purchase a product must follow the order process specified on the site.

Order Confirmation
2. After validating the order, Retbaa sends a confirmation email to the customer.

Payment Methods
1. Payment is due immediately upon ordering, by credit card or other means specified on the site.

Security
2. Transactions are secured using encryption systems to protect the personal data and payment means used.

Terms
1. Products are delivered to the address specified by the customer during the ordering process.

Delivery Time
2. Delivery times are indicative only; if they exceed thirty days from the order, the sales contract can be canceled, and the customer reimbursed.

Conditions
1. In accordance with applicable legislation, consumers have fourteen days from the receipt of the items to exercise their right of withdrawal without needing to provide reasons or incur penalties.

Return Procedures
2. Products must be returned in their original and complete state, suitable for re-sale.

Retbaa is bound by the legal guarantees concerning conformity of the goods to the contract and hidden defects of the sold products.

Retbaa commits to providing all necessary efforts to deliver quality service in line with customer expectations and applicable regulations.

Personal information collected is necessary for managing orders and customer relations. It is retained in compliance with laws related to computing, files, and freedoms.

Any disputes arising from the purchase and sale transactions concluded pursuant to these GTC, concerning their validity, interpretation, execution, cancellation, consequences, and aftermath will be submitted to the competent courts under common law conditions.

These general terms and conditions of sale are subject to French law.